European Southern Observatory (ESO)
Play a key role in ALMA user-facing activities, including providing scientific guidance into tool development and Phase 2 support.
Perform general ARC duties, including answering helpdesk tickets and undertaking astronomer-on-duty shifts in Chile.
Proactively propose improvements of existing processes and documentation and suggest new methods to increase quality and efficiency of ARC services.
Constructively work together with other ARC staff and ALMA operations staff around the globe.
Contribute to the development of training material for ALMA users.
As an astronomer and member of the ESO Astronomy Faculty, you will be expected and encouraged to conduct a strong personal research programme and to participate actively in the scientific life of ESO. This includes the interaction and possible supervision of students and maintaining relations with other parts of the wider organisation. Up to 50% of your time will be available for research activities.
The tasks are not limited to the above and a flexible approach and willingness to adapt is required.