Tècnic/a community manager (COVID-19)
Generalitat de Catalunya - Sistema de Salut
JOB DESCRIPTION
Funcions a desenvolupar:
Gestionar integralment i dinamitzar els canals bidireccionals d’atenció, informació i interacció amb la ciutadania i els professionals.
Elaborar materials i missatges adaptats al perfil, llenguatge i idiomes necessaris per l’apoderament i la sensibilització de les comunitats estratègiques, els agents de coordinació, i la ciutadania més vulnerable i els seus cuidadors, a través de canals informatius pel personal assistencial, les residències, els agents municipals i altres agents col·laboradors en contacte amb la ciutadania vulnerable.
Resoldre preguntes i consultes ciutadanes.
Coordinar accions formatives a través de canals socials.
Generar conversa entre comunitats estratègiques i desenvolupar i executar estratègies d’escolta activa continuada.
Proposar accions i executar la línia editorial programada.
LOCATION
Barcelona (Spain)
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